Privacy Policy

Information We Collect

When you use our website or contact forms, we may collect the following information:

• Name and email address when you submit contact forms or repair tips
• Technical questions and repair solutions you share with us
• Usage analytics through standard web analytics tools
• Device information and IP address for security and technical purposes

How We Use Your Information

We use the information we collect to:

• Respond to your technical support requests and questions
• Improve our content and troubleshooting guides
• Share community-contributed repair tips (with your permission)
• Analyze website usage to improve user experience
• Maintain website security and prevent abuse

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• When you explicitly consent to sharing your repair tips with the community
• To comply with legal requirements or protect our legal rights
• With service providers who help us operate our website (under strict confidentiality)

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.

Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt out of non-essential communications
• Request clarification about our data practices

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes by posting the new policy on this page and updating the "Last updated" date.